Our Mission
Building the AI Agent Workforce For Customer Experience
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Meet Observe.AI
The Observe.AI journey began in 2017 with one goal in mind; to build a world-class Agentic CX Platform that would disrupt the market and change the way contact centers operate, forever.
Observe.AI enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle, from handling customer conversations to supporting frontline teams and optimizing operations. Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes.
Meet our leadership team
Driven by vision, grounded in expertise. Meet the leaders who power our success while shaping the future of AI and customer experience.
CEO & Co-Founder
CTO & Co-Founder
Chief People Officer
Chief Customer Officer
Head of Marketing
Chief Financial Officer
Meet our board members
Guided by a board of seasoned investors and tech visionaries, we’re backed by strategic leaders and partners who’ve helped scale some of the world’s most impactful companies
Partner
Scale Venture Partners
Managing Director
Nexus Venture Partners
Partner
Menlo Ventures
Trusted by 350+ Companies Across the Globe
Awards
Observe.AI has continued its strong performance in the G2 reports with Leader and High Performer badges across 17 categories.
Join the Team
We’re shaping the future of AI-powered customer experiences for 350+ global enterprises, transforming conversations into impact. If you are ambitious, desire to make an impact wherever you go, and ready to shape the future of Observe.AI, we encourage you to explore our open positions.
AI Agents for
Customer Experience.
AI Agents that listen, think, and act alongside your human workforce to transform your customer experience and deliever impact.