Join Affordable Care’s Director of Patient Services, Manny Noyola, and Observe.AI’s VP of Product Marketing, Milind Pansare, for an exclusive webinar on how America’s premier customer retail healthcare company leverages cutting-edge technology to revolutionize patient interactions and drive impressive results.
By harnessing the power of Observe.AI’s conversation intelligence platform, Affordable Care has transformed its contact center into a powerhouse of conversion-driving insights.
In this webinar, you’ll uncover:
- How Gen AI is reshaping the patient experience on every call through crucial Moments in patient interactions that correlate with higher conversions
- Strategies for creating actionable coaching plans that inspire behavioral change, improve agent performance, and ensure satisfaction and loyalty with the patient.
- The unwavering commitment to trust, security, data privacy, and accuracy that underpins every interaction.
Don't miss this opportunity to revolutionize your contact center. Join us and learn how to enhance patient satisfaction, drive conversions, and elevate your practice to new heights.