CCW Vegas

Meet us at our Booth #702

The official sponsor of CCW Concierge

June 9-12 | Caesars Forum

Vegas? I'm in.

Sip, savor, and explore the future of AI in CX.

Join Observe.AI for an exclusive happy hour at one of the most elegant venues, where innovation meets indulgence.

This isn’t your typical networking event—we’re bringing together industry leaders, forward-thinking peers, and Observe.AI customers for an evening of lively conversation, premium cocktails, and insights into how AI is transforming the contact center landscape.

Discover how Observe.AI empowers enterprises to automate, analyze, and elevate every customer interaction—driving performance, compliance, and authentic experiences at scale.

What to expect

Thoughtful networking with industry professionals and Observe.AI customers
A premium selection of craft cocktails and curated small bites
A luxurious atmosphere designed for connection and conversation

Save my seat

Location: Juliet Cocktail Room in The Venetian

3355 S Las Vegas Blvd, Las Vegas, NV 89109

Date: Wednesday, June 11, 2025

Time: 5:30PM - 7:30PM

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Join us for an interactive Workshop

Your AI Isn’t Actually Helping Customers – Let’s Fix That

June 10th from 9:00am - 10:30am, Location-Workshop D

Most AI solutions in contact centers overpromise and underdeliver. In this hands-on session, we’ll cut through the noise and show you exactly how to build a Voice AI agent that actually works. No fluff, no vague hype—just real, practical experience in creating an AI agent that can handle real customer interactions.

Speakers

Nidhin Varghese
GTM Acceleration Lead
Observe.AI

John McMullan
Director, Product Marketing
Observe.AI

Emmanuel Noyola
Director of Patient Care
Affordable Care

Attend our ThinkTank

Unlocking the Future of GenAI-Powered Insights

June 11th from 11:00am - 11:45am, Location-F Forum

Today’s businesses are rich in customer conversations, but the true Voice of the Customer (VoC) remains out of reach. Disconnected systems and slow analysis cycles keep insights siloed, leaving leaders blind to the signals that could reduce churn, boost revenue, and enhance the customer experience (CX).This think tank brings CX and ops leaders together to explore how GenAI can close that gap.