COMPLIANCE WITH OBSERVE.AI

Improve

regulatory

process

data

corporate

compliance with trusted AI

Expertly manage risk and uphold ethical standards to protect your organization’s reputation with AI-powered transcription and
on-screen monitoring, complaint voice AI automation, real-time compliance script guidance, and automated privacy data redaction.

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Capture

How is compliance maintained across all interactions

Understand

When and why risk occurred

Act

What data-backed action to take to mitigate risk

Mitigate risk WITH OBSERVE.AI

Turn every interaction into a compliance win

Automate the Interaction

  • Reduce error rates
  • On-script delivery of compliance statements
  • 100% compliance adherence

Assist the Agent

  • 100% call monitoring
  • Compliant smart scripts
  • Compliance statement alerts
  • Disclosure prompts
  • Automated note-taking with selective redaction

Analyze the Interaction

  • 100% QA of all conversations
  • 360 views of interaction with screen capture
  • Personalized compliance coaching and training

Business Insights

  • Full audibility
  • Reduced violations and fine risks
  • Proactive mitigation

Empowering your industry

and more...

"Observe.AI reduces risk because Auto QA will evaluate 100% of interactions for us and flag any potential issues so we can correct them. We have confidence across the entire team and every interaction."

Ken Fausel
Director of Customer Experience

Ready to reduce costly compliance risks at your contact center?

Schedule a demo