Secure, Compliant, and certified
- ISO 27001 (Certified)
- PCI Level 1 (Certified)
- HIPAA-Compliant
- HITRUST r2 (Certified)
- SOC 2 Type II (Certified)
- Global Privacy-Compliant
- EU AI Act-Compliant

AI security and governance
On-Policy Execution
AI operates within defined scopes. Off-policy requests trigger alerts and are escalated or blocked.

Guardrails and Policy Gating
Input is grounded & sanitized before reaching the model. Layered safeguards & supervision prevent injection.

Human-in-the-Loop Approvals
Continuous learning require approval. Every decision and recommendation is audited.

Versioning, Rollback, and Evaluations
Versioned with one-click rollback. Continuous evaluations prevent regressions.

AI Data Use and Training
Inference-only, never shared across customers, retention/export/delete is fully configurable.

Security Controls
Encrypt in transit and at rest, pre-model redaction of PII/PCI/PHI, SSO/MFA, granular RBAC, BYOK/KYOK.
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Security by design
From pipeline to production, our software development life cycle (SDLC) includes end-to-end security controls: security project reviews, code reviews, vulnerability and penetration testing, and threat modeling/monitoring.
Voice / Chat
PCI/PII/PHI pre-model
First/third‑party (inference‑only)
US / CA / EU / AU
13 months (configurable)
Versioned & exportable
Reliability you can verify

High Availability
≥ 99.9% uptime

24/7 Monitoring
Global telemetry and alerting

Audits and Testing
Client due diligence, compliance, client pen tests

Multi-LLM and Fail-safes
Redundant fallbacks with universal grounding and guardrails

Ready to modernize your customer experience?
Deploy AI with security, privacy, and governance built in.


